In short: Answered never connects to your bank or brokerage accounts. Every financial figure you
see was typed in by you. We collect only your login credentials, the figures you choose to save, and basic
billing/account status - we don't sell your data, and we don't use it for advertising.
This Privacy Policy explains what information Answered LLC ("Answered," "we," "us," or "our") collects when you
use the Answered website and application (the "Service"), how we use and protect it, and the choices you have.
It should be read together with our Terms of Service.
1. Information We Collect
Account information: the email address and password you provide when you sign up. Passwords
are managed by Amazon Cognito and are never visible to us in plain text.
Financial estimate data: the account names, balances, income sources, bills, debts, assets,
and retirement assumptions you choose to type into the Service so it can run its calculations. This is
information you manually enter - we do not import, scrape, or connect to it from any bank, brokerage, or
credit file.
Subscription and billing status: whether your subscription is active, which plan you're on,
and billing timestamps. Your actual payment details (card number, etc.) are collected and stored entirely by
Square, our payment processor - we never receive or store them.
Basic technical data: standard server/application logs (e.g., timestamps, error messages)
generated by our cloud infrastructure provider (Amazon Web Services) for security and troubleshooting.
2. Information We Do Not Collect
We do not ask for or store bank account numbers, routing numbers, brokerage account numbers, full payment card
numbers, or Social Security numbers. We do not use cookies or trackers for advertising, and we do not sell,
rent, or share your personal information with data brokers or advertisers.
3. How We Use Your Information
To provide the Service - running the calculations and projections you request, and saving your entries so
they're there the next time you log in.
To authenticate you and keep your account secure.
To process subscription payments and determine access to the Service.
To send you service-related emails (e.g., email verification, password reset, billing receipts or notices).
To respond to support requests you send us.
To maintain the security, integrity, and reliability of the Service.
4. Third-Party Service Providers
We use a small number of third-party providers to operate the Service, each of which processes data only as
needed to perform its function for us:
Amazon Web Services (AWS) - hosting, authentication (Amazon Cognito), and data storage.
Your data is encrypted in transit and at rest.
Square - payment processing and subscription billing. Square handles your payment
information under its own privacy policy and terms; we only receive confirmation of payment/subscription
status, never your card details.
We do not otherwise share your personal information with third parties except as required by law, to protect
our legal rights, or with your explicit consent.
5. Data Storage & Security
Your account and financial estimate data is stored in encrypted cloud databases (Amazon DynamoDB) with
encryption at rest and in transit. We use industry-standard practices to protect your information, but no method
of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Session Data
The Service uses your browser's local session storage to keep you logged in and to remember in-progress
signup/verification steps. We do not use third-party advertising cookies or cross-site tracking.
7. Data Retention & Deletion
We retain your account and financial estimate data for as long as your account remains active, so the Service
can continue to work for you. If you'd like your account and associated data deleted, contact us at
support@myanswered.com and we will delete it, except where we're
required to retain certain records (for example, billing records) for legal or accounting purposes.
8. Your Choices & Rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to
object to certain uses of it. You can exercise any of these rights by contacting
support@myanswered.com. You can cancel your subscription at any time
from the Settings tab within the app.
9. Children's Privacy
The Service is not directed to, and is not intended for use by, anyone under 18 years old. We do not knowingly
collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after a change takes effect
constitutes acceptance of the revised policy.
11. Governing Law
This Privacy Policy is governed by the laws of the State of Ohio, without regard to conflict of law principles.